Frequently Asked Questions

Ordering

For local deliveries we accept cash or email money transfers (EMTs) to budderbruddersnl@gmail.com.

For orders being shipped via mail, we ONLY accept EMT.

We will confirm your order through the email you provide. We will not deliver or ship ANY orders until communication has taken place via email.

At peak times, it can take up to 24-36 hours to confirm mail orders. Order will not be mailed until confirmation has been made and EMT has been sent to budderbruddersnl@gmail.com.

As of now all local deliveries are Mon-Fri 12-4pm and after 7pm. Orders placed before 12pm, you can choose daytime delivery 12pm-4pm or the evening delivery after 7pm. If your order comes in after 7pm, you will be on the list for the next delivery day.

No, you never have to miss deliveries again! If you choose delivery to the door, we can do Mailbox drops etc when payment is EMT. Specific arrangements can be made on confirmation emails.

If your order contents are not what you ordered or damaged in some way we will be happy to rectify this – please email us at budderbruddersnl@gmail.com to arrange replacement or a store credit. Once your package has been shipped our refund policy ONLY allows for replacement or store credit. We do not send money to customers as a refund option.

Missing products will be shipped separately at our expense.

Damaged products will be replaced or you can choose a store credit. If the package was damaged in transit please take a picture of it so that we can show it to Canada Post.

If you decide to cancel your order before it is mailed, please notify us by email and cancel your EMT by logging into your online banking.

Once your order is placed and confirmed by email, the next step is to send your EMT to us. We keep the order on hold until the payment is received. If there’s no payment after two days, or no communication made then the order is cancelled.

Shipping

Budder Brudders currently delivers to the door for local orders and ships Canada wide.

We ship using Canada Post express post. Shipping is fast, safe, secure, and discreet. Canada Post is the ONLY truly safe means of shipping your package as the mail is federally protected from anyone tampering with it in any way in the same way that it would be illegal for anyone to open your mail.

Shipping costs vary with location and size of order. Most standard packages start at $15 shipping. Shipping fee is non-refundable.

You will receive a copy of your tracking info via email as soon as your order has been mailed.

Edibles

At Budder Brudders, we recommend you start low, and slow. New to cannabis totally, start with 5-10mg. Tried cannabis, but new to edibles, try 10-15mg. Use this first time as a way o gauge your tolerance. If you want to try them to get benefits but not “feel too high” small microdoses may be for you. Some people microdose as small as 2.5-5mg.

Taking too much can lead to a bad experience, but it is important to remember that you cannot overdose on edibles. Low and slow.

We recommend starting with a standard dose of 10mg. It may be best to try before smoking anything that day. You can use this as a baseline to gauge your edible tolerance.

Edibles affect everyone differently. There are many reasons including if you’ve eaten anything prior, what you’ve eaten, if you also smoke, if you’ve smoked already that day, THC content in your usual cannabis, how your body metabolizes cannabis,  etc.

Most consumers use these three types as a touchstone for predicting effects:

Indica strains are believed to be physically sedating, perfect for relaxing with a movie or as a nightcap before bed.

Sativas tend to provide more invigorating, uplifting cerebral effects that pair well with physical activity, social gatherings, and creative projects.

Hybrids are thought to fall somewhere in between the indica-sativa spectrum, depending on the traits they inherit from their parent strains.

We try to have a variety of strains, but stains are only available while supplies last. Please inquire at time of ordering if you have a preferred strain. Pre-ordering is possible if your prefered strain is not currently available.

It can take anywhere from 30-90 minutes for you to feel your edible kick in. Sometimes up to two hours, depending on what you’ve eaten that day. Generally the more you’ve had to eat, the longer it can take to kick in. Edibles are longer lasting than smoking due to the digestion process.

Yes! We have had our products lab tested, so you can be sure you are consuming high grade cannabis products.

All our products should be kept in a cool, dark place with the bag zippered. All candy products should have a 6-8 week shelf life. Our baked goods are best consumed fresh, but they can be kept up to 6 weeks if kept in ideal conditions. Our edibles can also be frozen to consume at a later date.

0